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Help Desk Technician Ensure that company's office systems, applications, network, telecommunications, end user devices and associated equipment run smoothly by receiving, prioritizing, documenting and actively resolving end user help requests. Provide technical, software, hardware, and network solutions to all computer users. Responsibilities: To perform this job successfully, an individual mus...
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Essential Duties + Responsibilities: Responsible for real-time analysis, coordination and balancing of call center volumes for all Customer Care queues to meet the departments KPI's. Ensures adequate staffing by optimizing scheduled breaks and lunches, assessing availability for offline functions (coaching, training, team meetings) and approve/deny as required. Acts as a central control point f...
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Join company that manufacturers a complete line of packaging machinery. We seek 5+ years background in the service and repair of products such as: *** automated topload cartoners *** automated weighers *** bagmaking machines *** filling systems *** topload formers and closers *** endload cartoners and product handlers *** wraparound cartoning machines *** special applications equipment We succe...
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Main responsibilities of the Help Desk Technician include providing 1st response to phone calls coming into the Help Desk and assisting users with basic troubleshooting and log tickets as appropriate. This role also requires Administrative Duties to be performed. This is an entry level position with room for advancement. Position duties o Responds to and logs requests for technical assistance i...
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Goodyear owns and operates more than 600 tire and auto service centers nationwide. We offer a fun, fast pace workplace environment, with competitive base pay and excellent bonus/commission programs. Our solid benefits plan includes medical plans, 401k, certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician,...
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It s a powerful feeling, to belong. It s inspiring people to do more than they thought they could. It s leading the way by rolling up your sleeves to accomplish a common goal. It s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us. The Springfield Marriott located at two Boland Way, Springfield, ...
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Responsible for customer service (medical, accident, dental, disability, life, etc.) in support of all product lines administered. Must possess good communication abilities, patience, resilience, and stress tolerance 1yr background in customer service, preferably working in a health insurance setting, medical billing office, coding with a health care provider, or a related position Customer-foc...
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It s a powerful feeling, to belong. It s inspiring people to do more than they thought they could. It s leading the way by rolling up your sleeves to accomplish a common goal. It s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us. The Springfield Marriott located at two Boland Way, Springfield, ...
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Prominent Automotive dealership hiring for a full-time Service Advisor to assist customers by pleasantly greeting all visitors, scheduling service appointments and work as liaison between Technicians and Customers for repairs. The Service Advisor will also be responsible for offering and up selling services and products to customers and ultimately be the front lines representative for the servi...
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Company Overview Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These...
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Work with the best. Drive your own success. At XPO Logistics, exceptional customer service is at the heart of our success. As the Call Center Supervisor, you will manage a team of service representatives and dispatchers to ensure quality and efficient customer service. At XPO, you ll have the support to ms excel at work, and the resources to build a career you can be proud of. Pay, benefits and...
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Randstad is currently seeking applicants who are qualified to join the team. We have an opportunity with a top five property and casualty insurer located in Springfield, MA. Please send all qualified resumes to XXXX@randstadusa.com Responsibilities: 1. Research and respond to customer inquiries in a high volume call center 2. Review and update customer records on computerized data base. 3. Reso...
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Come Join the Waterford Hotel Group Team! Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboratio...
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Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and sugg...
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Welcome to 1 of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work . Positions in this function provide sales support and administrative services to non-employee sales producers such as broker agents, ...
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The Help Desk Technician II is responsible for ensuring that company's office systems, applications, network, telecommunications, end user devices and associated equipment run smoothly by receiving, prioritizing, documenting and actively resolving end user help requests. Provide technical, software, hardware, and network solutions to all computer users. This position will be based on a rotating...
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The Tax ManPersonal Income tax preparation service. Done by The Tax Man member of the National Association of Tax Professionals. Over 15 years experience accurate and reliable. $100.00 special includes Federal and State returns Efile. Schedule C for Small Businesses is extra.Call for an appointment at 860-269-6238 or Email at thetaxman2000@gmail.com We will come to you
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Support specialists in this group typically handle straightforward and simple problems (i.e.: questions or problems to normal workflow within the supported applications, routine and lower level IT support, report generation, ticket entry and maintenance, etc.). Personnel at this level have a general understanding of the product or service, and aim to handle 70%-80% of user problems before escal...
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Allied is a full-service commercial and financial printer. In our 66th year of operation, we are a print-media solutions provider. Our state of the art single-point-of-manufacturing facility is located in Manchester, CT. We have robust sheetfed, web, and digital press capabilities. Our bindery/finishing area is the largest in all of New England. Our mailing, fulfillment, kitting, Print-On-Deman...
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